- Uber has suspended its shared-ride service in the United States of America and Canada in the wake of the spread of the coronavirus
- The company indicated that it has also waived the delivery fee on its Uber Eats service
- Uber is also in the process of implementing the decision in other countries in which it operates
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Uber has announced a suspension of its shared-ride services and waived delivery fees on its Uber Eats service in some selected countries.
In a statement released on Tuesday, March 17, 2020, the ride-hailing company stated that the idea is to limit the spread of the coronavirus.
According to the Vice President of Uber Rides and Platform, Andrew Macdonald, the company intends to “flatten the curve on community spread in the cities we serve.”
Techcrunch reports that the ban applies to Uber’s operations in Canada and the United States of America (USA).
Uber’s drivers who have been infected by the coronavirus would also enjoy financial assistance and placed in quarantine by public health authorities.
They would also receive payments via a structure based on the average earning of the driver in the last six months.
Information available shows that Uber is in the process of implementing the decision in countries in which they run the pooled rides.
The decision does not apply to the company’s on-demand rides for individual bookings, as well a Uber Eats delivery services.
Uber also informed its customers to travel only when necessary and prioritize personal safety.
The Uber Eats service would also waive the delivery fee for local restaurants in Canada and the USA.
It would also allow requests for the delivery of food at doorsteps by couriers as well as commit over 300,000 meals to healthcare workers.
Meanwhile, Uber Technologies Inc. has indicated that plans are in place to suspend drivers and riders who test positive for the coronavirus.
The measure also applies to drivers and riders who have been exposed to the virus in the course of their work.
Uber stated that either compensation would be given to drivers and delivery people or they would be placed in quarantine for 14 days.
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