- The CEO of Zoom Video Communications Inc, Eric Yuan, has written a letter to users of the app
- In the letter, he stated that the use of the app has grown from 10 million to over 200 million in March 2020 as lockdowns are announced globally
- He added that the company is aware of the privacy and security issues and is working on them
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Video conferencing app, Zoom, has registered an average of 200 million users daily all over the world as businesses allow employees to work from their homes.
Reports say the app’s users increased to over 200 million in March 2020 from a previous 10 million.
YEN.com.gh understands that the use of the app has soared among groups such as political parties, corporate offices and schools.
READ ALSO: Download of videoconferencing apps hit 62 million in March 2020 - Report
In a letter to users of the app, on Wednesday, April 1, 2020, the Chief Executive Officer of Zoom Video Communications Inc, Eric Yuan, indicated that the use of the app has increased in the last few weeks, with over 90,000 schools across 20 countries signed on to it.
A report by Reuters, meanwhile, shows that as the use of the app grows, concerns have been raised about privacy issues.
Yuan apologized, saying, “We recognize that we have fallen short of the community’s – and our own – privacy and security expectations. For that, I am deeply sorry.”
He added that measures are being implemented to deal with the issue in the next 90 days.
On Monday, March 30, 2020, the Boston office of the Federal Bureau of Investigations (FBI) of the United States of America (USA) warned against the making of meetings on Zoom public.
The FBI also cautioned against the sharing of links after it received reports of invasion of school sessions, a phenomenon described as “zoombombing.”
Elon Musk of Tesla and SpaceX is reported to have banned the use of the app by his employees over concerns about privacy and security.
YEN.com.gh earlier reported that Zoom, shares the user’s data with Facebook, even without the use of a Facebook account.
Zoom has gained popularity as more people opt to work from home and an analysis of the app has shown that Facebook receives notifications anytime the user logs on.
The data transfer is actually a normal feature for Facebook as several apps use its Software Development Kit (SDK) to help implement features in their apps with ease.
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