Telecom operator, Vodafon has been sanctioned by the National Communications Authority (NCA) for failing a ‘quality of service’ test in the Eastern region of Ghana.
The NCA report also revealed that Vodafone failed the call set up time test conducted in the region.
The test was conducted in 9 towns in the Easter region including Akosombo, Kade Nkawkwaw, Nsawam, Yilo Krobo and Koforidua among others.
The tests bordered on the congestion Rate, Call Drop Rate, Voice Call Audio Quality and Coverage Signal Strength of the various telcos among others.
According to the NCA other telco networks like; Airtel and Glo also recorded delays but were not sanctioned by the NCA.
The report also shared details like; MTN and Glo were assessed to give ‘GOOD’ speech quality. But Vodafone and Airtel were assessed to give ‘FAIR’ speech quality while Tigo was assessed to give “POOR” speech quality in the Eastern region.
All operators were in compliance in tested towns with the signaling congestion threshold of less than 1 percent (1%).