A report on the state of Ghana's Public Service has established the need for a result-oriented culture in the service to ensure clear lines of accountability and clearly defined standards for all workers.
The Public Service is supposed to be responsive to the needs of Ghanaians and the public by delivering efficient and effective goods and services. However, that goal has remained elusive, despite several reforms since the 1980s.
The 2014 State of the Public Service Report (SOPSR) of Ghana contains information from a survey of 86 public sector organisations out of 105 randomly selected that responded to questionnaire designed to get information on various themes.
The book highlights themes such as effective leadership, human resource management and development, transparency and accountability and was put together by the Public Services Commission (PSC), with the support of the Public Services Commission of Australia.