The government has asked the Public Utilities Regulatory Commission to investigate complaints from consumers on suspected anomalies in electricity billing.
The move comes after numerous complaints from customers of ECG that they suspected that they were being charged more than the last adjustment in electricity tariffs required.
One of such customers, Kwasi Pratt - the managing editor of the Ghanaian Lens - told Accra-based Adom FM that his electricity bill had skyrocketed all of a sudden.
Pratt said: “My meter was changed and replaced with a new one. I was happy when they decided to change the meter for me but that was even more serious, I was told it is called Usain Bolt, it runs more than an athlete at the Olympic games…this is so serious.
“How can electricity bill that was around Ghs 300 move to Ghs 1200, when I complained, it jumped to Ghs1800; while we were still deliberating on this, it shot up to Ghs2000 something. The bill that was brought last month was just too serious, it was 6000 Ghana cedis, I don’t even know whether to cry or to laugh about this.”
In a statement signed and issued on Monday by the minister of communications, Dr Edward K. Omane Boamah, the government said it had heard the complaints from customers and was aware that high electricity tariffs could adversely affect businesses.
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It, therefore, asked the PURC to ensure that the ECG rectified the billing system to reflect the tariffs approved by the Commission.