NCA moves to tighten rules on unsolicited calls and messages

NCA moves to tighten rules on unsolicited calls and messages

National Communication authority has begun a process of seeking input from the general public in the process of amending the current Unsolicited Electronic Communication (UEC) Code of Conduct.

NCA moves to tighten rules on unsolicited calls and messages

If you've ever checked your credits/airtime and found that deductions have been made that you knew nothing about, then this is probably something you want to pay attention to. It's pretty much common knowledge that telecommunication companies and their Value Added Services (VAS) partners tend to call or send you messages without your asking them. Many of us have even had to pay for these unwarranted disturbances, many of the time without even knowing it, even though there is legislature devised to protect consumers from such practices.

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The National Communication Authority has uploaded a newly drafted code of conducted on it's website in an attempt to collect gain input from the general public between now and January 24th, 2017. This move will the NCA gain feedback to better tailor the code to ensure best practices in the telecom industry.

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Now should the NCA's exercise be successful, the move will completely eliminate these unwarranted deductions and and cancel out unsolicited calls or text messages; otherwise referred to as UECs. These targeted UECs include fax, SMS/MMS, and pre-recorded voice or video messages.

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NCA moves to tighten rules on unsolicited calls and messages

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