- AWA has commented on why they disembarked a disabled passenger from their aircraft
- AWA says their aircrafts currently do not have the equipment to deal with certain types of disabilities
- AWA says it is yet to receive official notice of legal action from the disabled passenger in question
Management of Africa World Airlines (AWA) has finally commented regarding an instance where a disabled passenger was refused access to a AWA flight.
Africa World Airlines Chief Operating Officer (COO), Captain Samuel Thompson, has stated that AWA did not break any established regulations by not allowing a disabled passenger to fly on one of its flights. according to Captain Thompson, the decision not to allow a disabled passenger to fly on one of its flights is backed by "industry standards" and was only taken in the interest of the passenger in question.
37-year-old Mr. Charles Ofori, General Overseer of the House of the Rock Ministry, was scheduled to fly to Onitsha, Nigeria in order to attend a church function via AWA. Unfortunately, upon realizing that Mr. Ofori was disabled, airline officials asked the disabled man to disembark from the plane. According to Mr. Ofori, airline officials told him that their flight did not possess the requisite facilities for someone with his disabilities.
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"I felt so disheartened as to how a human being could be subjected to such inhumane treatment, simply because someone thinks disabled persons are a nonentity because of their disability,” said Mr. Ofori, vowing to take up the issue legally.
Now speaking to Citi Business News, Captain Samuel Thompson says Pastor Charles Ofori's claims aren't true. Captain Thompson stated that the airline currently only has equipment that can support passengers bound to wheelchairs (WCHR).
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"For somebody like him, we will actually need an ambulift to be taken through the service door and taken to his seat,” said Captain Thompson.
Captain Thompson revealed that it would be good if people with such disabilities to travel with someone else so that they can be assisted should an emergency occur, or even just so they can be aided if they wished to go to the bathroom.
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