Ghanaians express rage over exorbitant cost of data from telcos

Ghanaians express rage over exorbitant cost of data from telcos

The social media space in Ghana on Monday, December 2, 2019, was littered with loads of complaints from customers of the various mobile telecommunications companies.

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Ghanaians expressed their outrage at the cost of data or internet services offered by the various networks in the country.

One network that came under the spotlight was MTN.

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Some customers of these telcos have even called for a nationwide demonstration to register their concerns.

Customers also complained about the lack of value for money viz a viz the data they are allocated when purchases are made.

Below are some of the outrage by Ghanaians on social media;

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The government, through the Communications Ministry and the regulator of the sector, the National Communications Authority (NCA), increased the Communication Service Tax (CST) from 3% to 9% which took effect in November 2019.

The telcos, in response to government’s new tax directive, also updated and increased their data packages, leading to confusion and complaints.

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This has also led to the creation of a movement on social media with the hashtag #SaveOurData trending all day, Monday, December 2, 2019.

Meanwhile, MTN Ghana in a statement has also indicated they have challenges with customers trying to purchase data or bundle.

MTN has experienced some challenges on some of our channels post-implementation of the adjustment of prices and our new data bundles.”

MTN said it was working to get the challenges fixed. earlier reported that the 2020 parliamentary and presidential elections will be keenly contested between the governing New Patriotic Party (NPP) and the opposition National Democratic Congress (NDC).

Politics and elections in Ghana and Africa are a big deal. Politicians do the unthinkable to win votes or power.

This comes on the heels of some LPG gas cylinders which have been branded in NPP and NDC flags set to be used to woo voters ahead of the 2020 general elections.

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