- AirtelTigo Management Team have announced that the money services have been restored effective Wednesday, July 27, 2022
- This comes after a power outage occurred on Saturday, July 23, 2022, which resulted in a shutdown of the platform
- However, management assures customers that no customer will lose any amount of money in the process
AirtelTigo Management Team wishes to inform all customers that the AirtelTigo Money services have been restored across the country. The unfortunate system outage that started in the late hours of 23rd July 2022 was resolved earlier today.
We are aware of the inconvenience this may have caused our valued customers. AirtelTigo extends its gratitude to all its customers and ATMoney agents for their patience whilst our engineering teams worked round the clock to restore the service.
While the service has come up, we are aware that some customers have discrepancies with their balances. AirtelTigo assures all its affected customers that this is a temporary issue, and their correct balances will reflect soon, and no customer will lose any amount of money in the process.
Once again, the Management Team of AirtelTigo apologises for all the inconveniences this disruption has caused to individuals and businesses throughout the country.
For more information, customers are advised to contact our call centre on 100 or reach us through our other customer care channels.