Quick Credit Summoned By Data Protection Commission For Hounding Debtors: "They Harass Their Customers"

• The Data Protection Commission has summoned officials of Quick Credit and Investment Micro-Credit Limited
• The officials were summoned over the alleged publishing of the names of defaulting customers without consent
• Officials of Mawarko Fast Food and Hisense Ghana were also picked up for questioning over possible privacy breaches.

Quick Credit and Investment Micro-Credit Limited officials have been invited for questioning by the Data Protection Commission for breaching data protection laws.

Hisense Ghana Limited and Marwako Fast Food also had officials questioned for breaching data protection laws.

The Commission’s action was in response to a customer’s complaint regarding privacy breaches caused by the company.

The firm has been accused of publishing the names of defaulting loan customers in the public domain without obtaining proper consent.

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This has been noted as a violation of the Data Protection Act 2012 (843).

In light of the allegations, the Data Protection Commission summoned company officials.

Speaking to the press, the Director for Regulatory and Compliance at the Commission, Quinton Akrobeto, said a complaint was filed by a lawyer representing one of the company’s clients.

“What they do is harass their customers, go to their homes and churches, and allow the whole world to know that they are owing them, which is against their privacy," Akrobeto said.

Officials of Mawrko and Hisense were also picked up for questioning over possible privacy breaches.

Customers fight debt collectors

YEN.com.gh previously published an incident in June where debt collectors of Quick Credit were met with resistance following their move to retrieve monies owed them.

In a video, the young men argued that the modus operandi adopted by the company in retrieving its debt was wrong.

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Just before the officials drove off, they cautioned the borrowers not to be misled by friends, adding that their actions could lead to their arrest.

Lady wants boyfriend to pay loan

Earlier, YEN.com.gh reported that a man was confused following the request by his girlfriend.

He anonymously revealed that the lady he is currently dating insisted he pays off a loan she took with her former boyfriend.

He says the lady wants him to use that to prove his love for her and prevent her from losing her properties as collateral, but he believes it is not the right thing to do.

Source: YEN.com.gh