- MTN Ghana has stated that it is working to fix problems customers are facing currently
- Ghanaians have been unable to access MTN internet since Thursday, January 16
- Our Manifesto: This is what YEN.com.gh believes in
Ghana’s telecommunications giant MTN has been hit with a massive network challenge which has resulted in subscribers being unable to access the internet and make international calls.
The problem which started on Thursday, January 16, 2020, saw many Ghanaians complaining on social media. While some complained of not being able to purchase data using MTN Mobile Money, others said their MTN internet can only access YouTube and WhatsApp.
It has been 24 hours and the network problem still persists. The telecommunication company has issued a statement, apologizing to subscribers and has promised to fix the challenge as soon as possible.
MTN's apology to its clients read: “MTN wishes to apologise to subscribers across the country for challenges they are experiencing in accessing data services and international outbound calls.”
MTN further explained the network problem is as a result of International Undersea Fiber Cable Cut.
“We sincerely apologise for the inconvenience”, the apology sent via text message to subscribers noted.
Below are some of the complaints and rants of Ghanaians on social media;
YEN.com.gh earlier reported that the flag bearer of the opposition National Democratic Congress (NDC), John Dramani Mahama on Thursday, January 16, 2020, launched an electronic payment platform that will enable party members and sympathizers contribute financially to the 2020 campaign.
Speaking at the launch at the Trade Fair Centre in Accra, the former president said the innovation is also to ensure transparency of how political parties are funded in the country.
Know someone who is extremely talented and needs recognition? Your stories and photos are always welcome. Get interactive via our Facebook page.
Enjoyed reading our story? Download YEN's news app on Google Play now and stay up-to-date with major Ghana news!