How to use Ecobank Internet Banking

How to use Ecobank Internet Banking

Ecobank internet banking is one of the best things to happen to Ghana in a long time. It does more than reduce the hustles of physically visiting the bank; it also guarantees a secure and fast means of getting financial transactions done.

Ecobank Ghana

Ecobank mobile banking

Taking control of finances with Ecobank has never been this easy. With Ecobank mobile banking, customers can now check their account balance online, open online accounts, make updates to the Ecobank current account and also access the customer care services. Additionally, it guarantees the recommended security standards and a customer can be sure that their money is safe.

Ecobank's online application is very easy and fast.

With today’s rapid growth in technology, Ecobank has chosen to make its service available online as well. In case you are wondering how to use Ecobank Ghana internet banking, see the guidelines below for Ecobank online account opening.

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Ecobank Internet Banking registration

To register for Ecobank internet services simply click the log in button, select country and log in to your account, submit your unique user ID and password to login and lastly, confirm the secure image and message. Upon registering, you will be in a position to see your balance and transfer funds among other services.


Ecobank online transfer

To transfer money from Ecobank, you have to be logged into your account. You can easily transfer your funds within and outside the country using the following steps.

  1. Select the Make New Payment tab
  2. Select the account you want to send the money from
  3. Provide the correct financial details of the person you intend to send the money
  4. Type the amount of money and when you want it send
  5. Fill in all the other information required and submit the request.

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Be keen when filling out the details to prevent errors which could lead to sending the money to the unintended recipient. Usually, an Ecobank mobile banking code is usually assigned for every transaction and this promotes security while transferring funds.

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Requirement to open a bank account

To enjoy Ecobank personal internet banking, you need to open an account with the bank first. The following requirements must be met:

  • An account opening form
  • Passport photographs (2)
  • Letter of introduction from employer
  • A national identity card or passport or student ID or a driving license to proof your identity. In Ghana, the National Health Insurance Card is accepted as form of identity
  • A permit of residence.

These requirements apply to Ghanaians. Non-residents might be required to provide other details depending on the laws and regulations of the state.

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How to reach Ecobank customer care

Ecobank personal internet banking experience is made better by the excellent Ecobank customer care services. A 24 hours support is offered such that a person can enquire about an issue as and when they want it. This is enabled by live chats on the platform. Customers can also reach the Ecobank staff through the contacts provided on the bank’s website. Additionally, the Ecobank online team upholds timely delivery of feedback.

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