ECG Ghana contact numbers, helpline and office locations

Having ECG Ghana contact numbers is vital for inquiries and emergencies. The responsibility of the Electricity Company of Ghana (ECG) is to distribute electricity. In addition, the ECG constructs, installs, assembles, repairs, operates or removes sub-transmission stations, electrical appliances, fittings, and electrical installations.

The ECG is important to the economic development of Ghana. Electricity contributes significantly to businesses and household operations. Several appliances depend on the availability of electricity, which is why many governments invest in their efficient supply. Knowing which ECG numbers to call within your region is important if you have any inquiries. Here are a few contact details to remember.

About ECG Ghana

The ECG is a limited liability company owned by Ghana's government. It was incorporated under the Companies Code, 1963 (Act 1979) in February 1997. It was established in 1947, with the responsibility of distributing power to all parts of the country.

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In 1962, the company became the electricity division. Later on, in 1967, it was converted into the Electricity Corporation of Ghana by (NLCD 125). In 1987, the Northern Electricity Department (NED) took over the Northern region from ECG, one responsible for electricity distribution.

NED was established under the Volta River Authority (VRA). Since then, the ECG has been left responsible for power distribution in six operational regions of South Ghana.

The company's mission is to ensure the public is provided with quality, safe, and reliable electricity service to facilitate the economy's growth and development. The company's strategic objectives are to improve system reliability, organisational culture and operational efficiency.

The Electricity Company of Ghana contact details

The head office of ECG is located at Electro Volta house. You can contact them using the following contact information.

• Phone: +233 302 676 727-47
• Call center: +233 302 611 611
• Email: ecgho@ecggh.com, help@ecggh.com, publicrelations@ecggh.com

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The head office is broken down into other operational regions. Below are the regions and ECG Ghana contact numbers you can call for inquiries or power interruptions.

Accra east region

The specific locations and contact numbers of ECG at Accra ECG region are:

Accra west region

Below are the ECG helpline numbers you can call if you need assistance.

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Tema region

Below is a table of ECG Ghana contact details for those who live in the Tema region.

Eastern region

The eastern region ECG customer care numbers are:

Volta region

The volta region ECG call center contacts include:

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Central region

Those from the central region can reach out through the following ECG contacts.

NB: Those from Ashanti SBU and the western region can contact the ECG Ghana head office for more inquiries.

ECG releases 'dumsor' timetable

The Electricity Company of Ghana (ECG) recently released a power outage schedule that's in effect from March 30 to April 7, 2023. The Ghana National Gas Company will be conducting maintenance work on the Atuabo gas processing plant during this time, resulting in a power generation shortfall of approximately 150 megawatts.

As a result, the total power supply for distribution by ECG will be reduced, affecting areas within the Accra, Volta, Ashanti, Eastern, Central, Western, and Tema regions of the ECG. These regions are further divided into four blocks, A, B, C, and D, and will experience outages according to the schedule released by ECG.

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The outages will only occur at night, between 6 pm and 11 pm. Areas in the A block will experience three outages during the period, while those in the other blocks will experience two.

Who owns ECG?

ECG was founded in 1963 and became a limited company in February 1997, when the first shares were offered. However, the company is still owned by the government.

What does ECG do in Ghana?

The Company is responsible for the distribution of electricity in the southern part of Ghana, namely, Ashanti, Central, Eastern, Greater Accra, Volta and Western Regions.

How much does ECG charge per kWh in Ghana?

The price of electricity is 0.369 cedis per kWh for households and 0.796 cedis for businesses.

How do I report an ECG fault in Ghana?

You can report by contacting the respective ECG offices located in your area. You can also visit the nearest ECG office and report the fault to an ECG representative.

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How do you check ECG on phone?

You can check by downloading the ECG mobile app from the Google Play Store or Apple App Store. You can also use the USSD code *226#.

How do I lodge an ECG complaint?

You can lodge an ECG complaint by emailing them through ecgho@ecggh.co/ help@ecggh.com/ publicrelations@ecggh.com. You can also contact the customer service centre at +233 302 611 611 or +233-302-676-727/47.

You should use the ECG Ghana contact that is relevant to you anytime. In case of any inquiries or power interruption, call them using the numbers provided or visit your nearest office.

DISCLAIMER: This article is not sponsored by any third party. It is intended for general informational purposes only and does not address individual circumstances. It is not a substitute for professional advice or help and should not be relied on to make decisions of any kind. Any action you take upon the information presented in this article is strictly at your own risk and responsibility.

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READ ALSO: Current minimum wage in Ghana in 2023 and what it means (updated)

Yen.com.gh recently published an article on Ghana's minimum wage in 2023. Many people work hard yet are underpaid because they are unaware of the government's position on what workers' salaries in Ghana should be.

As a result, they are prone to unscrupulous employers that underpay them. Regardless of where you work or what you do, it is your right to know what the Ghanaian minimum wage is. Check out this post for more information on the minimum wage for workers.

Source: YEN.com.gh