ECG Ghana contact numbers and office locations

ECG Ghana contact numbers and office locations

Having the ECG Ghana's contact numbers is vital for inquiries and emergencies. The responsibility of the Electricity Company of Ghana (ECG) is to distribute electricity in nine operational regions of Ghana including Accra West, Accra East, Ashanti, Eastern, Central, Western, Tema, Volta, and Sub-Transmissions. The company is not available in all the 10 administrative regions of Ghana. The primary function of the ECG is to transmit, supply and distribute electricity. The company purchases power in bulk from the generating company (VRA- Volta River Authority), then distributes it. In addition, the ECG constructs, installs, assembles, repairs, operates or removes sub-transmission stations, electrical appliances, fittings, and electrical installations. Finally, ECG executes and supervises national electrification programmes on behalf of the government. This article will provide you with the ECG Ghana contact, numbers, and office locations.

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The ECG, is important to the economic development of Ghana. Electricity contributes significantly to businesses and household operations. A number of appliances depend on the availability of electricity which is why many governments invest in its efficient supply. In case you have any inquiries, knowing which ECG numbers to call within your region is important. Here are a few contact details to remember.

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About ECG Ghana

The ECG is a limited liability company owned by Ghana’s government. It was incorporated under Companies Code, 1963 (Act 1979) in February 1997. It was established in 1947, with the responsibility of distributing power to all parts of the country. In 1962, the company became the electricity division. Later on, in 1967 it was converted into the Electricity Corporation of Ghana by (NLCD 125). In 1987, the Northern Electricity Department (NED) took over the Northern region from ECG, the responsibility of electricity distribution. NED was established under the Volta River Authority (VRA). Since then, the ECG has been left with the responsibility of power distribution in six operational regions of South Ghana.

The company's mission is to ensure the public is provided with quality, safe, and reliable electricity service so as to facilitate the growth and development of the economy. The strategic objectives of the company are to improve system reliability, improve organizational culture and improve operational efficiency.

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ECG contact

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The ECG Ghana contact numbers that you can call in case of inquiries or power interruptions are shown below:

ECG Ghana head office contact

The head office is located at Electro Volta house. You can contact the head office using the following contact information.

P.O. Box 521, Accra

Tel: +233 (0)302 676727-47

Fax: +233 (0)302 666262

Call Center: +233 (0)302 611611

The head office is broken down into nine operational regions which are not necessarily the 10 administrative regions of Ghana:

  • Accra East
  • Accra West
  • Ashanti
  • Central
  • Eastern
  • Tema
  • Volta
  • Western

Below are the regions and contact for ECG Ghana:

Accra East region

The specific locations and contact numbers of ECG at Accra ECG region are:

  • Kwabenya District Office, next to Atomic Police Station 0302-230190-3/0302-221805
  • Accra East Regional Yard, next to Rex Cinema, Accra Central - 0302-664900
  • Legon District Office, near Ghana Water Company Office, a few meters from University of Ghana main gate- 0302-512888
  • Airport Junction, on your way to Diplomatic Shop (Cash Collection Point)-Osu R.E. Customer services center near Papaye Restaurant- 0302-512888
  • Teshie District office- 0302-715591, 711599
  • Teshie Tsui Bleoo (Cash collection point) - 0302-711599
  • Accra New Town, next to old West Africa Secondary School (Cash Point)- 0302-664900

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Accra West region

  • Accra West regional office (Avenor), behind Neoplan Station- 0302-230190-3
  • Abeka Junction, on your way to Abeka (Cash Collection Point)
  • Dansoman customer service center (Opposite Dansoman Market)- 0302-301923
  • Zongo Junction customer service center (near Ghana Water Company)- 0302-301244
  • Korle Bu customer services center next to the INDAFA Park, Mamprobi - 0302-675733/ 0302-675813
  • GICEL - Weija (Vending Station)
  • Achimota District Office, near St. John's Grammar School, Dome - 0302-416930/0302-407445
  • Kaneshie District Office, within Accra West Regional Yard - 0302-688431, 0302-249167

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Western region

  • Takoradi (ECG regional office)- 03120-21607
  • Effia Kuma customer service center, around Mrs. Cudjoe - 03120-30984
  • Agona junction, by-pass on Tarkwa road - 03120-91114
  • Bogoso district office - 0244-621796/020-3323533
  • Tarkwa district office - 027-6772927

Ashanti region

  • ECG regional office, Adum - 03220-25381
  • ECG regional office, near Airport Roundabout -03220-27937
  • Offinso, Dentin, shares a wall with Ghana Water Company - 03220-94793/97
  • Effiduase - 03220-92067
  • Agogo (Cash collection point)
  • Bantama near the Presby church

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Central region

  • Cape Coast at ECG regional office - 03321-32125/26
  • Kommenda customer service center
  • Saltpond district office - 03321-92074
  • Abura Dunkwa district office
  • Assin Fosu district office - 03321-59323
  • Twifo Praso district office - 03321-94108
  • Ajumako district office - 03321-92022
  • Breman Asikuma district office - 03321-94230
  • Winneba district office - 03323-22025
  • Apam customer service center
  • Swedru district office - 03320-21150/2
  • Kasoa district office - 0302-861151

Volta region

  • Ho at ECG regional office - 03620-28375
  • Peki Tsiame
  • Dzolokpuita (opposite E.P. Schools)

Eastern region

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  • Koforidua at ECG regional office - 0320-22634/22651
  • Asuom (Cash collection point)

Tema region

  • Tema South district office near stadium - 0303-205231
  • North district office opposite Medass - 0303-307150
  • Nungua customer service centre, Lashibi near EMEFS - 028-9556764
  • Nungua, near the Agricultural Development Bank (ADB) (Cash collection point) - 0302-717265
  • Afienya district office - 028-9557384
  • Prampram district office - 0303-910003
  • Krobo district office - 0303-522382
  • Ada district office - 0303-522382

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ECG Ghana contact Kumasi

  • Ashanti West - 0322 025385/0322 025381/0322 025382

You should use the ECG Ghana contact that is relevant to you anytime. In case of any inquiries or power interruption, call us using the numbers or visit us at any of our offices near you. This will help us accomplish our dream of providing quality, safe, and reliable electricity service so as to provide support for the growth and development of the economy as a whole.

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