Metro Mass Reduces Intercity Operations to Alleviate Rush Hour Transport Challenges

• Metro Mass Transit Limited reduced intercity services to bolster intracity transport in Accra amid a crisis
• The initiative aims to ease commuter pressure during peak hours amid increasing reports of stranded commutes
• Trotro drivers expressed concerns over the potential impact as a result of the increased public bus services

Metro Mass Transit Limited reduced some of its intercity services to free up buses for intracity operations in Accra, as part of efforts to ease the recent transport challenges in the capital.

The intervention is designed to alleviate pressure on commuters in Accra, particularly during the rush hour.

3News reported that the Head of Communications at the company, Mohammed Mubarak Watara, said the decision followed directives from the Minister for Transport.

He told Citi News that the sector minister had met with the management of Metro Mass and its sister company to ensure that enough buses were sent out to handle rush-hour traffic.

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According to him, Metro Mass has increased service on important intracity routes, particularly those with high passenger demand.

“We have reduced the number of buses that go to Kumasi and Cape Coast to make way for buses to serve the intracity commuters.”

“So, Metro Mass, we are able to do that even though at the moment our fleet of buses is very low. We have been able to adjust. What we did is that we have extended our working hours and, most importantly, even though we do more intracity transport, we have had to increase our routes, not to every place because of our limited fleet,”

“For example, on the route to Adenta, we use the EV buses. All 10 of them have been working from 4:30 a.m., and even after 8:30 p.m., our buses are still running on the routes."

3News reported that some commercial minibus, also known as trotro drivers, are concerned about the state intervention.

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"The plan by the government to bring more Metro Mass buses to transport commuters will dwindle our business," one said.

Earlier government intervention during Accra transport crisis

In December 2025, as complaints about the transport situation emerged, the Transport Ministry announced the deployment of eight buses on four major routes in Accra to ease congestion during peak hours.

According to the ministry, the buses operated along the Accra–Madina–Adenta corridor, Accra–Achimota–Amasaman route, Accra–Mallam–Kasoa stretch, and the Accra–Tema Beach Road from Wednesday, December 10, 2025, between 4:30 p.m. and 8:30 p.m. daily.

There were reports that some commuters were favouring the state buses over private transport.

Passengers in Ghana protest against unapproved fares

Earlier, YEN.com.gh reported that a video captured a moment inside a commercial vehicle, where several passengers confronted a trotro mate.

The passengers accused him of charging unapproved fares, describing the amount he was allegedly asking of them as unfair and unacceptable.

The clip of the confrontation generated mixed reactions nationwide, with many expressing frustration over the rise in nighttime transport fares.

Proofreading by Bruce Douglas, copy editor at YEN.com.gh.

Source: YEN.com.gh