No doubt, Express Mail Service has significantly helped to connect many people irrespective of their geographical locations. Since its establishment, it has been in the frontline providing express mail-related delivery services at reasonable rates. Currently, they have four branches spread across the country for a broader client reach. Well, what else is there to know about EMS Ghana?
Express Mail Service (EMS) is a product of the Universal Postal Union (UPU). Thus, EMS is a global postal express network. It transacts its business in 180 countries globally. Apart from being the largest, it is also known for fast and convenient delivery services.
Is EMS a courier service?
At the moment, EMS provides courier services in Ghana as well in other 182 countries internationally. However, one can send and receive a document or parcel through its help in the countries they have its operations only. Besides, Ghana post acknowledges it to run all courier services.
The postal provider provides a wide range of postal services on documents and merchandise. It allows customers an economical option of moving their packages from one place to another. Precisely, they can move a package of up to 65 pounds within the country and internationally.
At the moment, it does. However, it only applies to critical and sensitive packages such as documents. For convenient delivery, the provider does not offer door-to-door delivery services of big orders. Probably, for security reasons, customers are advised to pick their packages from their nearest post office.
READ ALSO: Ghana Home Loans office, contact, branches, shareholders, careers
Essential facts about Ghana EMS
Even as you decide to seek its services, you might need to know the following facts concerning its operations.
EMS Ghana branches
The operator has branches in four areas across the three major cities; Accra, EMS Ghana Kumasi branch, and Tema. They are as follows:
- Cantonment Post Office
- Accra General Post Office
- EMS Office
- Ghana Post Office
The branches work closely with numerous post outlets in the country to provide quality services to their clients in the country. In other words, you do not have to be worried about its few branches in Ghana. You can as well call or write to them in case you want them to help you.
EMS Ghana services
As mentioned earlier, the company offers a wide range of delivery services. Apart from majorly dealing in express mail delivery of documents and merchandise, it also offers courier services. They are classified into the following categories:
- Dedicated motorbike service: This service allows customers to pay dedicated risers on agreed terms once they deliver a package.
- Contract: It is a post-paid service provided by EMS Corporate customers using it within or globally.
- Same day delivery: Packages under this category are classified as highly sensitive. Therefore, they are sent to recipients within the same day. Mostly, in major towns such as Takoadi, Kumasi, and Accra.
- Demand: A prepaid service by the provider that accepts both merchandise and documents to be sent to recipients both within and outside the country.
- Priority: The service deals in tertiary high priority envelopes for admission and recruitment for learning institutions and security firms.
- Students’ service: As the name suggests, the service is used to send students the goods they need while in school.
- Court process service: Used for sending court materials for litigants or lawyers.
You can use one of its provisions that match your needs at any EMS Ghana post of your choice. However, it is vital to seek further information about it before using it.
EMS Ghana rates
Overall, the charges vary according to various factors. Those factors include the recipient’s country of residence, the weight of the package, and the time of delivery, among many others.
Even so, EMS Ghana charges are more accommodating as compared to its competitors. For instance, on weight, the parcels are packaged in the following categories: Package till 0.2 kg, 0.2 to 0.5 kg, 0.5kg to 1 kg, etc.
READ ALSO: Melcom Ghana: products, branches, jobs, contact
EMS Ghana tracking
Unlike its competitors, it has a convenient tracking system to track packages. How is it done? Well, one is required to enter the 13 digit number displayed alongside the item and click “Track.” However, the company cannot intervene when an item is transferred outside the country. The post of the country the item is, during that time, has the authority of the package.
EMS Ghana working hours
Like most dealers, it offers its services from Monday to Saturday. Usually, most of its branches open at 8: am and closes at 18:00. So, if you or someone, you know, expect a package from them, these are their regular working hours and days.
Well, does EMS deliver on Sunday? Yes. However, a customer has to pay an extra charge. So, there is no need to worry even when there is an emergency, especially on a Sunday. Remember, not so many postal service providers open on weekends.
EMS Ghana contact
Do you have a query or inquiry about its operations? Well, getting in touch with Express Mail Service is no longer a challenge. You either call or write to them on its official communications channels, especially when tracking an item. Some of its official contact details are as follows:
- Physical Address: Accra, Accra, Ghana
- EMS Ghana contact number: (+233 30) 2 668138/ +233 502630643
- Email: firstname.lastname@example.org
EMS Ghana has gained many clients across the country due to its convenient delivery of parcels and merchandise. It has four branches spread across the country's major towns to facilitate the delivery of its operations. It works with other postal outlets to reach more people, even those from rural areas. Also, it has the most reasonable rates as compared to its competitors.
READ ALSO: Jumia Ghana: Contact, location, branches, return policy