Ghanaian Lady Claims to Find Mixed Denominations in Bulk Withdrawal, Informs Many to Be Careful

Ghanaian Lady Claims to Find Mixed Denominations in Bulk Withdrawal, Informs Many to Be Careful

  • A Ghanaian lady shared her frustration on social media after allegedly discovering that a bank teller mixed lower denomination notes within her GH₵20,000 bulk withdrawal
  • The lady said she found four GH₵50 notes and one GH₵5 note hidden inside the stack of GH₵200 notes and advised the public to always be on alert
  • Ghanaians expressed concern about the identity of the bank while advising the lady to carefully recount her money before leaving the bank

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A Ghanaian lady has taken to social media to vent her frustration after allegedly discovering that a bank teller had mixed lower denomination notes into her large withdrawal.

GH₵20,000 Withdrawal, Bank Mistake, Ghana News, ATM Errors, Customer Rights, Financial Mistakes
A Ghanaian lady uncovers a mix of lower denomination notes in her GH₵20,000 bank withdrawal. Photo credit: iampylxgh_ (Instagram)
Source: Instagram

In a video shared online, the Ghanaian lady, who could not be immediately identified, cautioned the public to stay alert whenever they withdraw their money to avoid finding themselves in a similar scenario, especially when dealing with bulk amounts.

In her account of events, broken down in a video posted on her social media channels, the lady claimed she went to her bank branch to withdraw GH₵20,000, but was later dumbfounded after she counted the money only to realise what she described as an egregious error from the bank teller.

The lady narrated that she was supposed to receive GH₵20,000 in GH₵200 denominations, but upon counting the money, she discovered a stack of different denominations hidden within the bulk.

She particularly stressed her dejection when she ostensibly began counting the notes and found out that four GH₵50 bills and one GH₵5 note were hidden within the bundle.

Basing her argument on her supposed experience, the lady advised the public to remain alert whenever they are withdrawing money either via the ATM or through a bank teller.

Banking Tips, Ghana Banking, Teller Mistakes, Ghanaian Lady Story, GH₵20,000 Withdrawal, Bank Mistake
Ghanaian lady warns the public to be alert after she found GH₵50 and GH₵5 notes within a stack of GH₵200 notes. Photo credit: iamphylxgh_ (Instagram)
Source: Instagram

In her words:

"These are 200 cedi notes, totalling 20,000. When I open it... Look at how it is."
"Look here. I went to the bank—this didn't happen to me—but I am telling you this so that you will be careful. When you go and the teller gives you a bundle of money, open it and count it. They mix different denominations inside, and you will end up with a loss."

YEN.com.gh was unable to independently verify her claim. Watch the video below:

Reactions to smaller denominations in bank withdrawals

YEN.com.gh gathered some reactions from Ghanaians who came across the video shared on Instagram by @iamphylxgh_.

Many netizens appeared curious to know the name of the bank, while others took notes and advised others to be careful with withdrawals and always count the money

The reactions are below:

charwetey.bernice commented:

"Things are really happening.😢"

pisces_goddess_official wrote:

"Name of bank plsss."

cyber_wisdom_2.0 wrote:

"You should have mentioned the name of the bank."

miss_kisiwaa commented:

“Count the money at the counter before leaving.”

Nigerian TikToker confused by Ghana's MoMo culture

YEN.com.gh had earlier reported that Nigerian TikToker, Eniola Adeoluwa, sparked lighthearted yet reflective conversations after expressing surprise that many Ghanaians don’t know their bank account numbers off-hand.

In a viral video, Eniola recounted a conversation with a Ghanaian friend who admitted to using her phone to check her account number instead of memorising it.

For Nigerians, especially those raised in a cash-first culture, knowing their account number is second nature, often learned out of necessity.

Eniola’s humorous yet sincere reaction resonated with many Nigerians, while Ghanaians responded with amusement, offering insight into the differences in banking culture between the two countries

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Proofreading by Samuel Gitonga, copy editor at YEN.com.gh.

Source: YEN.com.gh

Authors:
Oluwadara Adebisi avatar

Oluwadara Adebisi (Human Interest Editor) Adebisi Oluwadara is a Human Interest Editor who joined YEN.com.gh in May 2025. He has over six years of experience in press release writing and journalism. He graduated from Obafemi Awolowo University, Ile-Ife, Osun State, in 2021 with a bachelor's degree in Food Science and Technology. However, he was mentored in journalism and became a certified journalist after completing the Google News Initiative courses in Advanced Digital Reporting and Fighting Misinformation.