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MTN Apologizes To Customers Over Suspension Of Data Zone Bundle, Says It Is Working To Get It Restored
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MTN Apologizes To Customers Over Suspension Of Data Zone Bundle, Says It Is Working To Get It Restored

by  Philip Boateng Kessie 2 min read
  • A press release has been issued by MTN Ghana where it has apologized to its customers for the suspension of the data zone bundle
  • In a release, the telco giant said it is liaising with the Regulator to get the affordable data package restored
  • It has assured customers that it would continue to roll out affordable products and packages

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Telecommunication giant, MTN Ghana has officially apologized to its cherished customers for the suspension of the Data Zone bundle.

The statement which was issued on Wednesday, April 12 and sighted by YEN.com.gh explained that the suspension of the data zone bundle was done in line with a directive by the Regulator.

Photo of Selorm Adadevoh
MTN issues statement on suspension of the zone bundle Photo credit: @selorm_adadevoh @MTN Ghana/Twitter
Source: Twitter
"The suspension of the innovative Data Zone bundle is due to a review of the bundle offer in line with the Significant Market Power (SMP) directives applied to MTN Ghana in June 2020, not to be the lowest priced on any offer in the industry."

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The release revealed that MTN is actively engaging with the Regulator in order to revise the Data Zone bundle and also to get it reinstated as soon as possible.

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"We are currently engaging and collaborating with the Regulator, as we seek alignment on a revised Data Zone bundle to be reinstated as soon as possible. We will notify you in due course of further developments.” the statement added.

The release concluded by assuring its customers that it would continue to roll out innovative and affordable products and services for the benefit of its cherished customers.

Jay Bahd pleads with MTN to restore Zone Bundle

Earlier YEN.com.gh reported that Ghanaian musician, Jay Bahd, has taken to Twitter to appeal to MTN, the largest telecom operator in Ghana, to bring back their popular Zone Bundle package.

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The rapper remarked that times are hard, and the package was a lifeline for many Ghanaians who rely on it for cheap data subscriptions.

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Source: YEN.com.gh

Authors:
Philip Boateng Kessie avatar

Philip Boateng Kessie (Human-Interest editor) Philip Boateng Kessie started writing for YEN.com.gh in 2022 and is the Head of the Human Interest desk. He has over six years of experience in journalism and graduated from the University of Cape Coast in 2018 with a bachelor's degree in Communication Studies. Philip previously served as a reporter for Graphic Communications Group Limited (GCGL) and as a content writer for Scooper News. He has a certificate in Google News Initiative News Lab courses in Advanced Digital Reporting and Fighting Misinformation. Email: philip.kessie@yen.com.gh.

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