US Citizen Lashes Out at Ghana Embassy in Washington Over Passport Mix-Up, Gives a Disturbing Update

• A US citizen who lashed out at the Ghana Embassy in Washington over her passport has given an update
• In a video, the lady alleged that the embassy staff had mistakenly sent her passport to the wrong person
• She then lashed out at the officials and demanded that the government of Ghana give an explanation

An American woman who went viral after she took to social media to call out the Ghanaian Embassy in Washington, DC, over the delay in processing her visa has provided an update.

In a new video on TikTok, the lady, @mdizzle876, said she received a message on Facebook from a stranger who claimed the embassy had mistakenly mailed her passport to someone else.

The person then sent her a picture of the passport as proof of the apparent error the Ghanaian Embassy had made.

“The Ghanaian Embassy mailed my passport to the wrong person. There is now someone in possession of my passport with my highly sensitive, personally identifiable information. Do you know what someone can do with your passport? Oh my gosh, I am in complete disbelief right now. The inefficiency at that embassy.”

The American lady added that the most surprising part of the ordeal was that she had earlier received a call from a representative of the embassy apologising for the mishap and assuring her that her passport was mailed to the correct address and that she would receive it in due time.

She lamented that the embassy, while giving such assurances, appeared unaware that her passport had ended up in the wrong hands, all due to their inefficiency.

“The irony of this story is that after my social media post went viral yesterday, I received a call this morning from a representative of the Ghanaian Embassy who was very apologetic. They relayed their condolences and assured me that my passport had been mailed out on June 6. They confirmed my correct address and told me it was on the way. They also offered to make certain concessions, such as paying for a replacement passport and replacing the visa free of charge.”

The young lady is now demanding that action be taken by the Ghanaian government in the wake of the unfortunate incident.

“All the while, they obviously had no idea that my passport had been sent to the wrong person. I feel so violated. I feel as though my personal information was handled with such carelessness, and there needs to be some kind of recourse for this.”

“I feel the Ghanaian Embassy and Ghanaian government officials who have oversight of this institution needs to be reaching out to me and saying something more. Is this your brand identity?” she cried out in video.

The woman is now seeking advice from netizens on what course of action to take next. The video she posted on TikTok is below:

Reactions to the US lady's missing passport

Social media users who took to the comments section of the video have shared mixed opinions on the matter.

Ramo commented:

“WOW!! I always looked at Ghana as the future of West Africa!!!! This is totally HORRIBLE. Backwards to say the least.”

Nicahlos stated:

“Contact the US State Department or US Passport Office. Notify them what happened and see if they could nullify that passport and issue you an emergency one with a new number and everything. You don’t know what could have happened. Then get your Jamaican passport to travel to Ghana.”

Global_with_Kofi added:

“This is what happens when you sack all competent workers and replace them with incompetent political party members all in the name of politics. This has never happened until now, and the minister should be ashamed for this embarrassment.”

Gihay opined:

“I’m sorry. Just sue them.”

Simaliar incidents that happened at other missions of the Ghana Embassy

Cases have been reported in regards to Ghanaian embassies or high commissions sending passports to an individual by mistake. This creates enormous distress and also concerns about the operational procedures. A strange case occurred at the Ghana High Commission in London, where a citizen of the UK applying for a Ghana visa, had their British passport delivered to the wrong address.

They reported that the passport had been sent through a courier service without appropriate measures being taken to establish identity before signing for the passport. Following a significant and stressful period of searching for the individual's document, in the end, they had to replace the lost passport and visa.

In other missions, there were similar issues raised. A petition noted that the Ghana Embassy in Berlin was mismanaging passport applications by issuing passports to non-Ghanaians, although it did not identify specific wrongfully delivered passports.

In the Rome case, the Ghanaian Embassy abused the issuance of passports because an intermediary misused the issuance, but admitted to taking significant steps internally to directly reform.

These cases demonstrate the need for more stringent verification and delivery procedures at Ghana’s diplomatic missions abroad. For many Ghanaians, and foreign nationals, misdelivered passports disrupt travel, employment and legal intentions.

Ghana being considered for US travel ban

Earlier, YEN.com.gh reported that the US listed Ghana among countries likely to face a travel ban.

A report from The Washington Post disclosed that 25 countries on the list were African nations.

The Donald Trump administration has given these countries 60 days to meet new benchmarks.

Proofreading by Bruce Douglas, copy editor at YEN.com.gh.

Source: YEN.com.gh