How to renew NHIS online on your phone

How to renew NHIS online on your phone

Technological advancement in Ghana has positively affected the delivery of services to the people. The National Health Insurance Scheme (NHIS) has introduced mobile renewal for NHIS membership to its members. You must, therefore, know how to renew NHIS on your phone to enjoy convenience at your fingertips. This means that you no longer have to visit their offices for assistance.

How to renew NHIS
Image: (modified by author)
Source: Original

NHIS membership cards remain valid for up to one year. This means that annual renewal is required. You should renew your health insurance card a month before it expires. Your NHIS membership will be deactivated if you do not renew after a year since expiry.

You will also become a defaulter if you fail to renew for three months since expiry. As a defaulter, you cannot get medical care under the National Health Insurance Scheme for the next three months. Read on to find out how you can renew your NHIS in Ghana.

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How to renew NHIS on phone in Ghana

You can renew your National Health Insurance Scheme membership on any mobile network in Ghana. You do not need to have airtime balance or data for you to access the service since it is free. Follow this simple procedure.

How to renew NHIS
Image:, @NHIS_Ghana
Source: UGC
  1. Dial *929# on your phone
  2. Select option 2 – Renew
  3. Choose NHIS card
  4. Enter your National Health Insurance Scheme Membership Number (8 digits) as it appears on your NHIS card then click on Send
  5. Confirm the membership number
  6. Press the send button
  7. Pay the required cash from your mobile wallet. You will also be required to pay an additional convenience fee of 1.00 GHS.

You can also renew my NHIS on your phone by dialing *929# then follow the prompts.

Renew your health insurance card online

Online renewal for your National Health Insurance Scheme card in Ghana is not yet available. Keep visiting the official National Health Insurance Scheme website. Healthcare providers are the ones who can verify the membership validity of patients via online platforms.

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How to renew NHIS with SSNIT card

Social Security and National Insurance Trust (SSNIT)members can also be members of NHIS under the exempt group. You can be an SSNIT pensioner or contributor. If you are under this category, you will also be exempted from paying premiums during registration. For more information on how to renew your National Health Insurance Scheme membership using your SSNIT card, contact their office using the following contact details.

  • Tel: (0) 302 233255/ 241690/ 328136/ 216970
  • Physical Address: No. 36-6th Avenue, Opposite AU Suite, Ridge Residential Area, Accra

What is the health insurance renewal code in Ghana?

The mobile NHIS renewal code in Ghana is *929#. The service is available to all mobile networks in the country.

How to renew NHIS
Image:, @nhisgh
Source: UGC

How do you replace your NHIS card?

There are four instances in which you are required to renew your health insurance card. They include the following:

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  • Expiry
  • Defaced
  • Damaged
  • Lost

Keep in mind that health insurance membership cards of all types expire after five years.

Follow this process to replace your card

  1. Ensure you contact a National Health Insurance Scheme agent near you or visit their district offices for assistance.
  2. Enter your details in the replacement form given.
  3. Pay the required processing fees.
  4. You will be given a new card.

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Frequently Asked Questions (FAQs)

What else do you wish to know concerning NHIS Ghana renewal? The following is one of the frequently asked questions.

How much does it cost to renew NHIS?

If you are renewing your NHIS membership via phone, you will have to pay a convenience fee of 1.00 GHS.

It is good to find out how to renew NHIS to avoid default consequences. The process is now simple and convenient due to the introduction of the NHIS mobile money renewal code. You do not have to waste time waiting at the National Health Insurance Scheme offices. You will also be able to cut on expenditure since no transport costs are incurred, and the mobile service is free for all networks. Network providers in Ghana charge no data or airtime.

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Chris Ndetei (Lifestyle writer) Christopher Ndetei is a junior reporter writer who joined the Yen team in May 2021. He graduated from the Machakos Technical College in 2009 with a diploma in ICT. Chris has over two years of experience in content creation and more than ten working in the hospitality industry. He covers lifestyle/entertainment, focusing on biographies, life hacks, gaming and guides. In 2023, Christopher finished the AFP course on Digital Investigation Techniques. You can reach him at