Joselyn Dumas Calls Out MTN Ghana and DSTV As She Falls Victim to Alleged Mobile Money Theft
- Joselyn Dumas narrated how she allegedly got scammed while attempting to pay for and upgrade her DSTV bouquet
- In a video, the actress recounted how a fake DSTV representative gained access to her mobile money account and allegedly stole her money
- In the comments section of the video, many Ghanaians shared their personal experiences and how they also fell victim to similar schemes
Award-winning Ghanaian actress Joselyn Dumas has publicly shared her experience after falling victim to an alleged mobile money theft.
Source: Instagram
In a video she shared on her official Instagram page on Tuesday, March 17, 2026, Joselyn Dumas detailed the circumstances that led to her losing a huge amount of money in her MTN mobile money account.
According to the actress, she called a purported DSTV Ghana representative to upgrade her monthly subscription package.
She noted that the fake individual was very friendly during their call and sent her a link for her to enter her decoder number and pin number.
Joselyn stated that she questioned the alleged fake representative, who claimed that they were experiencing issues with their system and that they could only rectify her payment.
She noted that the individual sent another link and gave her a timeframe to enter her mobile money code, with further instructions to follow before allegedly stealing all the money in her account.
The actress stated that the alleged thief used her PIN and number to access her Mobile Money app and signed her up for the XtraCash services, where instant cash loans are provided for short-term liquidity needs.
Joselyn said that MTN Ghana deducted the money owed from the XtraCash services after she regained control of her mobile money account and deposited money into her account.
She advised Ghanaians to be vigilant, avoid sharing their mobile PINs, and not fall victim to the fraudsters.
The actress also called on DStv Ghana to rectify the problem to prevent more people from getting defrauded by the fraudsters.
The Instagram video of Joselyn Dumas speaking is below:
Joselyn Dumas flaunts mother and daughter
Joselyn Dumas flaunted her mother, Bridget Mateko Dumas, and daughter, Xenia Gaisie, as she celebrated her matriarch's birthday on March 10, 2026.
The carousel of photos included loved-up moments of the actress and her mother, as well as a striking three-generation portrait of the actress, her mother, and her daughter.
The first photo showed Joselyn in white, seated beside her mother, who wore a white satin blouse, a bold red headwrap, and black-rimmed glasses.
The second frame has Joselyn's mother, who is believed to be 78, dressed in the same fashion, but sitting alone.
Source: Instagram
The photo showed the three generations of beauty in the family, with the actress and her daughter Xenia Gaisie flanking their matriarch, all three dressed in coordinated all-white ensembles.
The fourth photo is similar to the first except that it shows the daughter and mother in a full sitting position.
Sharing the photos, Joselyn Dumas described her mother as a wonderful woman and expressed gratitude for the love she has shown her.
See Joselyn Dumas' Instagram post below:
Joselyn Dumas' theft experience stirs reactions
YEN.com.gh has gathered some comments from social media users below:
Lydia Forson said:
"The way they’ve become sophisticated 😂. Now they even add Ghana post. You get a link about a package, and they ask for your details."
Iamaj_sarpong commented:
"MTN Ghana is not doing well at all. Can't they secure our money?"
Del_adzo wrote:
"The same thing happened to me. I nearly cried."
Gloverloria said:
"My friend was a victim, too. We went to DSTV, and they told us we should be vigilant. When we called the guy back to ask why he did that, he took the remaining pesewa in the account. Hmm."
Ahuofe Patri shares alleged scam experience
Earlier, YEN.com.gh reported that Ahuofe Patri shared her experience from an alleged scam she faced when she tried to order food from Papaye.
In a video, the actress detailed the events that led her to almost lose the money in the mobile money account.
Many Ghanaians flooded the comment section of Ahuofe Patri's post to share similar experiences.
Source: YEN.com.gh
